The information on
this website is given in good faith for general information purposes only, and
may be out of date or subject to revision or withdrawal at any time.
Please note that
colors may not be reproduced on screen 100% accurately given the variations
between different types and makes of screen. However, we will endeavor to
recreate the colors on the website as closely as possible, given the current
·Our manufacturing Unit is in India.
·Generally we import goods in USA & deliver to customers via
local available post or courier
·But some times if the goods are not available in our USA
warehouse, then goods will be dispatched directly from India to the customer.
·Delivery time is approx 5-15 days, depending on from where it is
·MasterCard/ Visa/ Electron / American Express / Delta
·Debit cards (also known as bank cards) are accepted Payments in
parts via Klarna
·Payment via Online Bank ( only Bank of America )
·Bank Transfer - contact us: firstname.lastname@example.org
Our prices includes
shipping & handling Charges also.
If you live in the
United States of America, you have a legal right to cancel your order after you
have received and inspected the goods. Please note that in the case of clothes
and accessories, "inspect" means examine, and does not permit you or
your horse to wear and use the items.
Please note that you
may make a decision to return parts within a period of seven working days,
without penalty and without giving a reason. The only charge that we apply to
the consumer is the direct cost of returning the goods. Please remember return
all received goods including any free gifts or promotions received with the
goods you are returning. You are responsible for the goods until they are
restored to us, and must ensure you take reasonable care of them, returning
them to us at your expense unsoiled, unused and in their original packaging
(including any sealed packaging if applicable).
We strongly recommend
that all returns are registered and insured when sent as we are unable to
compensate for lost or damaged parcels. Once the order has been safely returned
to us, we will refund your original payment method as soon as possible for the
cost of the goods (please note this can take up to 30 days during very busy
periods but is normally approx 7-10 days)
Returns must be
accompanied by a copy of the sales invoice.
If you feel that a
product is faulty, please stop using it immediately and contact us with your
concern. If you continue to use the product after discovering a fault, it will
be deemed that you have accepted the goods in their damaged condition. Please
follow the same returns procedure as above, but do not return the item to us
until we have contacted you about it.
If on inspection we
find the goods to be defective, we will refund the purchase cost of the goods
and postage to you. We reserve the right to seek the opinion of the
manufacturer of the goods or another knowledgeable party, prior to a decision
being met if it is not clear that the goods are faulty or have been damaged due
to misuse or neglect.
PLEASE NOTE:Any horse rug or
saddle retuned with hair on them will not be refunded and will be subject to a
further delivery cost to be resent out.
products can not be returned because those products are made with special